FAQs

FAQs

Questions
and
answers

Questions
and
answers

Can't find your answers here?
Contact us

What is weAltura?

weAltura is a platform for outdoor athletes and mountain enthusiasts to discover, join, and organize shared outdoor activities. It connects participants with verified events, clinics, and guides, while building a community around safe progression and shared experiences in the mountains.

Is weAltura an app or a website?

Soon weAltura will be available as a web platform. A dedicated mobile app is in development and will expand features such as group coordination, in-app messaging, and activity planning.

How does weAltura work?

weAltura helps you discover, join, and organize outdoor activities in a simple and structured way. Users can explore groups, events, and routes using filters like activity (hiking, running, mountaineering), difficulty, duration, and location. You can also create custom routes tailored to your sport and experience level, and share them to connect with like-minded athletes, find new partners, or join guided experiences. weAltura combines discovery, planning, and community to make outdoor experiences safer, more social, and easier to access.

Who is weAltura for?

weAltura is designed for: • Solo and non outdoor athletes and explorers • Skiers, climbers, mountaineers, and hikers • People looking to improve skills through clinics or guided experiences • Anyone interested in joining small, like-minded outdoor groups Both beginners and experienced athletes can find suitable activities.

Is weAltura free to use?

The core platform for discovering and joining groups, events, and routes is free, with premium features like advanced planning tools coming soon via the app. weAltura Academy events, led by certified guides, may involve fees for logistics, safety equipment, and instruction

What activities does weAltura support?

weAltura covers camping, running, mountaineering, climbing & ferrata, hiking & trekking, trail running, powder skiing, and more, suitable for all skill levels worldwide.

What data does weAltura collect?

Account info (name, email), profile preferences, skill level, optional location, and for Academy: emergency contacts and health data for safety—never sold, used only for matching, support, and compliance.

How can I stay updated on weAltura launches?

Join the waitlist, Discord community for trip planning and sharing (tag @we.Altura), or complete the feedback survey to shape features.

Is safety a priority at weAltura?

Yes. Safety is a core principle of weAltura. Activities are designed with appropriate group sizes, clear level requirements, and a strong emphasis on awareness, preparation, and decision-making in outdoor environments.

What is the weAltura Academy?

The weAltura Academy is a collection of structured learning experiences focused on skill development, safety, and progression in real mountain environments. Academies are organized into different Labs (Alpine, Snow, Rock) and are led by experienced guides or athletes.

How do I choose the right level for a clinic or event?

Each clinic or event clearly indicates a recommended level (Beginner, Intermediate, or Advanced). Level descriptions explain the required experience, educational focus, and expectations to help you choose the most suitable option. If you’re unsure, the weAltura team can help you select the right level by contacting us.

Are clinics and events suitable for beginners?

Yes. Many activities are designed specifically for beginners and first-time participants. Each event clearly states the required level and expectations, so you can join experiences that match your background and goals.

How do I register for a clinic or event?

You can register directly through the weAltura website by selecting an event and completing the booking process. After purchase, you’ll receive a confirmation email with next steps.

What happens after I book a clinic?

After booking: •You’ll receive a confirmation email •You’ll be invited to a dedicated WhatsApp group for your clinic •You’ll connect with your guide, other participants, and the weAltura team All pre-event communication and logistics are handled there.

Is payment handled securely?

Yes. All payments on weAltura are processed through secure and trusted payment providers. Your payment details are never stored directly on the weAltura platform.

Who leads the clinics and experiences?

Clinics and guided experiences are led by certified guides, experienced athletes, or trusted partners selected by weAltura. Each guide’s role and background are clearly communicated before the event.

What equipment do I need?

Each activity includes a “What to bring” section outlining required and recommended equipment. Participants are responsible for bringing their own personal gear unless stated otherwise.

How do participants communicate before an event?

Before each clinic or event, participants are added to a dedicated WhatsApp group. This group is used for updates, coordination, and questions leading up to the activity.

Will communication move into the weAltura app?

Yes. In the future, event communication group chats and coordination will be managed directly inside the weAltura app.

UNLOCK YOUR BEST

OUTDOOR

EXPERIENCE

Dolomites | Italy

46.4102° N, 11.8440° E

20:21:15

St. Anton am Arlberg | Austria

47.1296° N, 10.2682° E

20:21:15

< Move around >

UNLOCK YOUR BEST

OUTDOOR

EXPERIENCE

Dolomites | Italy

46.4102° N, 11.8440° E

20:21:15

St. Anton am Arlberg | Austria

47.1296° N, 10.2682° E

20:21:15

< Move around >